Suivez-nous sur
Recherche Rechercher sur le site

Sardaigne

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Phipps, Shelley

Catégorie

Titre

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Des noms

Description

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization / Shelley Phipps.

Langue

ID

CAG00662123

Étiqueter

commentaires

Écrire un commentaire

Envoyer