Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Phipps, Shelley

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Titre

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Des noms

Phipps, Shelley

Description

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization / Shelley Phipps.

Langue

INGLESE

Source

Risorse locali BiblioSar

CAG00662123

Liens de ressources

https://opac.regione.sardegna.it/SebinaOpac/resource/CAG00662123

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Images

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

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Des textes

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Auteur : Phipps, Shelley

One world many voices : quality in open and distance learning, selected papers from the 17th world conference of the international council for distance education, Birmingham, United Kingdom, june 1995

Auteur : International Council for distance education <17. ; 1995

Année : 1995

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Vidéo

Great speeches : the voices and faces of history

Année : 2006

Mediaeval researches from eastern asiatic sources : fragments towards the knowledge of the geography and history of Central and Western Asia from the 13. to the 17. century

Auteur : Bretschneider, Emilii Vasilevich

Année : 1967

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l\'audio

Jewish voices in the new world : Chants and Prayers from the American Colonial Era

Année : 2003

The mission : original sountrack from the film

Auteur : Morricone, Ennio

Année : 1986

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Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

Étiqueter

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

Throughout the trial i was kept in legirons, belly chain and handcuffs... : the savage victimisation of a Grassroots activist

Beyond measuring service quality: learning from the voices of the customers, the staff, the processes, and the organization

One world many voices : quality in open and distance learning, selected papers from the 17th world conference of the international council for distance education, Birmingham, United Kingdom, june 1995

Great speeches : the voices and faces of history

Mediaeval researches from eastern asiatic sources : fragments towards the knowledge of the geography and history of Central and Western Asia from the 13. to the 17. century

Jewish voices in the new world : Chants and Prayers from the American Colonial Era

The mission : original sountrack from the film

commentaires

Great speeches : the voices and faces of history